FAQ List

We run five food-contact lines: sugarcane bagasse, bamboo fibre, cornstarch (PLA-blend) biopolymer, kraft paperboard, PET/PP blister and molded pulp. Tell us the food you pack and we will point you at the cheapest material that still passes your market compliance.

Bagasse, bamboo and kraft items are freezer safe down to -20°C and microwave safe for reheating. Cornstarch and PLA-lined items are for cold and ambient food only, and blister cups should never go in the microwave.

Bagasse and bamboo hold hot food up to about 100°C and resist oil without weeping. Kraft boxes get a PE or PLA film liner when they are used for greasy fries or saucy dishes.

Our bagasse and bamboo tableware is industrially compostable and we supply the SGS and FDA documentation with the order. Back-yard home composting claims depend on your local standards, so ask before printing that on your own packaging.

Clamshell lids snap-lock and sugarcane bowls come with matching vented or flat lids. For liquid-heavy menus we recommend the sealed-ridge lunch box range, which we have kept at the same tool since the line started.

Standard sizes ship every week: 8oz to 32oz round bowls, 3-compartment and half-size clamshells, 16oz to 32oz paper cups, plus 4×6 to 9×9 kraft boxes. Non-standard dimensions are produced on request.

Stocked, unprinted items start at 500 units per SKU. Printed or bespoke sizes begin at one carton per size, which is normally 3,000 to 5,000 units depending on the mould.

Yes. Most first orders combine bowls, clamshells, cups and cutlery. Each SKU keeps its own MOQ, and we consolidate everything into one container or LCL shipment.

Stock production is 7-12 days. Printed packaging runs 15-20 days after artwork approval, and a brand-new mould adds roughly 25-30 days for tooling.

Free existing samples ship on request and normally arrive within a week. If you need samples printed with your own logo, we produce a pre-press shot first so you approve colour before the run.

Item or photo reference, size, quantity per size, whether printing is needed, and your delivery port. With those five details we can turn a quote around within 24 hours.

Repeat buyers can restock from held production runs. We also keep tooling registered to you, so a reorder never requires a new mould charge.

Yes. We offer flexo for simple one to two colour marks, offset for detailed brand artwork, and watermark printing for a subtle embossed look. A foil or spot-UV finish is available on kraft lines.

Our engineering team handles OEM and ODM work: dimensional drawings, mould design, sample shots and mass production in-house. Send us a product photo or a competitor sample and we will work from that.

We have in-house layout support. Send your logo in vector format plus your brand colours and our design team will place the print, then send a proof before production.

Standard sizes use existing tooling at no cost. A brand-new shape carries a mould fee, which we quote separately and usually credit back once cumulative volume reaches the agreed threshold.

Colour-matched printing is available on kraft and board items. For bagasse and bamboo, colour comes from the fibre itself, so unbleached natural or white are the reliable options.

Yes — outer cartons, shrink bundles, sleeve labels and gift boxes can be produced with the same order, so the goods arrive shelf-ready for your retail or e-commerce channel.

Standard terms are 30% deposit by T/T with the balance before shipment, or an irrevocable letter of credit at sight for larger container orders. PayPal and Western Union are used for sample and small consignments.

Freight depends on carton volume and your destination port. Because our biodegradable items nest tightly, one 20ft container typically carries 3 to 5 times more units than the same space in plastic packaging.

We ship FOB, CFR, CIF and DDP. Ocean is the default for container volume; air or express is used for samples and urgent restocks.

Commercial invoice, packing list, bill of lading, certificate of origin, and the food-contact test reports for the produced batch. Additional market-specific declarations are prepared on request.

Products are bagged per size, cased in five-ply export cartons, palletised and banded, with corner protectors on printed runs. Loading photos are sent before the container leaves the plant.

Photograph the cartons and the affected units before disposal. We settle verified transit damage through a credit on the next order or through the cargo claim, whichever your bank and insurer prefer.

We are the manufacturer. Our own plant runs the pulping, forming, printing and packing stages, which is why we can hold tooling, colour and lead time to the dates we quote.

Our production site is in China with showroom space on site. Buyers are welcome during working days; send the dates in advance and we arrange pickup and an English-speaking host.

Production follows ISO 9001 with batch inspection at forming, printing and packing. Food-contact compliance is verified through FDA and SGS testing reports for each material line.

Every batch is kept with a retained sample and its production record. Send photos plus the batch code and we trace the run, then respond with the finding and the corrective action within a week.

For active accounts we hold reserved finished stock and registered tooling so your restock does not queue behind new projects.

We provide declarations of conformity, migration and heavy-metal reports, and compostability documentation. Tell us the country and we confirm what is already covered before production starts.